Payment Policy

At Jackieskid, we strive to make your shopping experience safe, fast, and convenient. This Payment Policy outlines the accepted payment methods, security measures, and important information about processing your orders.

1. Accepted Payment Methods

We accept a wide variety of payment options to suit your needs:

  • Credit and Debit Cards: Visa, MasterCard, American Express

  • PayPal: Secure online payment with your PayPal account

  • Shopify Payments: Encrypted checkout directly on our website

All payments are processed securely through trusted, encrypted gateways. Jackieskid never stores your full credit card information.

2. Payment Security

Your payment security is our top priority:

  • All transactions are processed using SSL encryption to protect your data

  • We comply with PCI DSS (Payment Card Industry Data Security Standard) for safe credit card processing

  • Sensitive information, like full card numbers, is never stored on our servers

  • We regularly monitor transactions to detect and prevent fraud

3. Payment Processing

  • Payments are charged immediately when you place an order

  • Orders will not be shipped until payment is successfully confirmed

  • If a payment fails, the order will be put on hold, and you will be notified to retry

Ensure that your payment details are correct to avoid delays in order processing.

4. Currency

All payments on Jackieskid are processed in Australian Dollars (AUD).

  • Prices listed on the website are inclusive of GST (Goods and Services Tax) where applicable

  • Your bank or payment provider may apply conversion fees if using an international card

5. Payment Disputes

If you notice any discrepancies or issues with your payment:

  1. Contact Jackieskid immediately:
    📧 info@jackieskid.com
    📞 +61 404 762 290

  2. Provide details of the transaction (order number, date, and payment method)

  3. We will investigate and resolve the issue promptly

We aim to handle all payment disputes quickly to ensure your satisfaction.

6. Taxes & Fees

  • All prices displayed include applicable Australian taxes

  • There are no hidden fees at checkout

  • Shipping is completely free, so the total you see is the total you pay

7. Refunds

Refunds for returned items will be processed back to the original payment method.

  • Refunds usually appear in your account within 5–7 business days

  • Bank or payment processing times may vary

For more details, please refer to our Refund & Return Policy.

8. Customer Support

For any payment questions or concerns, our support team is always ready to assist:

📧 info@jackieskid.com
📞 +61 404 762 290
Hours: Monday – Friday, 09:00 – 17:00 (GMT)

We prioritize secure, reliable, and transparent payment handling to give you peace of mind with every purchase.